Problems

I have a problem with my iPhone/iPad/iPod touch game - who do I contact?
We're always happy to help one of our customers having trouble with a game, so if you have any problems or questions relating to an Astraware title on ...
Wed, 17 Sep, 2014 at 11:10 PM
My iPhone or iPod touch application closes unexpectedly
Sometimes applications on iPhone or iPod touch close unexpectedly because the device is running low on application memory (please note that this is not the ...
Thu, 21 Aug, 2014 at 8:42 AM
I have a problem with my Android game - who do I contact?
We're always happy to help one of our customers having trouble with a game, so if you have any problems or questions relating to an Astraw...
Mon, 12 May, 2014 at 6:44 PM
Fixing problems with Astraware games on a NOOK HD or HD+ device
Our games are usually very stable on NOOK devices, but sometimes a problem can occur which causes a game to no longer run.  This could be because of a bug i...
Fri, 18 Sep, 2015 at 11:22 AM
Why isn't Astraware Word Games accepting a word?
We have created our own dictionary using various sources to ensure that we have a good selection of words available for use within the game. We have given p...
Mon, 14 Jul, 2014 at 10:01 AM
My NOOK is stuck trying to download an update, what can I do?
If you are having trouble downloading an application to your NOOK, where it seems to be stuck in a download cycle but never really installs, then it could b...
Sun, 5 Oct, 2014 at 12:51 AM
My NOOK displays error code -17
You maybe changed the display setting and the game is now trying to resize into a different resolution.  If this is the case, then there is a simple setting...
Mon, 22 Sep, 2014 at 10:46 PM