FAQ

Do you still sell and support games for Palm OS, Windows Mobile, BlackBerry or Symbian?
The world of mobile applications and devices is a fast moving place. Devices and operating systems are updated often, and their popularity changes over time...
Fri, 6 May, 2016 at 6:15 PM
Can I become a beta tester?
Sure! We're always glad to have new beta testers on board! We especially like to have people willing to put in a critical eye, and feed ...
Sun, 7 Jun, 2015 at 6:43 PM
How do I take a screenshot on my device?
Taking a screenshot is not only a great way of saving a memory or achievement in a game, it's also a fantastic way of capturing what a problem looks lik...
Thu, 7 May, 2015 at 2:08 PM
Can I redownload my Android game from Google Play?
If you have already purchased a game for your Android phone or tablet, you can download it from Google Play free of charge by following these simple steps: ...
Thu, 8 Jan, 2015 at 1:37 AM
Clearing my Android game data
Problems with an Android app which crashes or won't start. Sometimes a problem with game data means that the game can no longer complete it's...
Fri, 10 Apr, 2015 at 5:05 PM
What is Game Center?
Game Center is Apple's gaming social network for iPhone, iPod touch and iPad which lets you connect with friends, track your progress using leader board...
Tue, 2 Sep, 2014 at 4:07 PM
Who do I report a broken link to?
If you find any broken links on our website, please let us know about them so we can fix them! The best way to do this is to create a new support ticket. ...
Thu, 8 May, 2014 at 11:05 AM
Getting Account Help (Apple, Amazon, Android, Nook)
 We (Astraware - the makers of the games!) can't usually help with anything that's to do with your purchasing account.  The usual problems...
Fri, 18 Sep, 2015 at 12:19 PM
How to Redeem a promo code on the Google Play store
Sometimes we use promotion codes, either as part of competitions or giveaways, or as one of the ways we might help to fix a customer support issue. ...
Sun, 3 Apr, 2016 at 10:43 PM
iOS 11 Updates and compatibility
In September 2017, Apple started to make iOS 11 available to iPhone and iPad users. iPad Air, iPad Mini 2 and iPhone 5s or above are all eligible for thi...
Thu, 21 Sep, 2017 at 11:35 AM