NOOK Support

Support for Barnes & Noble NOOK Devices

How do I download a game to my NOOK?
In order to download a game to your NOOK, you will need to buy it directly from the Nook Store. You can do this by clicking on the button that reads "A...
Mon, 9 Apr, 2018 at 2:08 PM
How do I know if there is an update for a game on my NOOK?
Update notifications will show in your notification tray, in the lower left corner of your NOOK display. You will just need to follow the prompts to accept ...
Fri, 17 Oct, 2014 at 1:27 PM
How do I remove Astraware Crosswords from my NOOK?
  A version of Astraware Crosswords with a selection of puzzles (and access to every daily and weekender puzzle) is bundled with the NOOK HD and HD+ model...
Mon, 9 Apr, 2018 at 2:10 PM
NOOK App Store closure – Support for Astraware customers
The NOOK App store is closing, here‘s what we’re doing to help! At the start of March 2016, Barnes & Noble have announced that they are closing their N...
Fri, 1 May, 2020 at 10:12 AM
My NOOK is stuck trying to download an update, what can I do?
If you are having trouble downloading an application to your NOOK, where it seems to be stuck in a download cycle but never really installs, then it could b...
Mon, 9 Apr, 2018 at 2:19 PM
How To Check For Updates on a Nook HD or HD+
Whenever we update one of our games in the Nook store, it may show up for you as an notification in your top bar, and give you the option to download it...
Mon, 9 Apr, 2018 at 2:17 PM
My NOOK displays error code -17
You maybe changed the display setting and the game is now trying to resize into a different resolution.  If this is the case, then there is a simple setting...
Mon, 9 Apr, 2018 at 2:19 PM
How to get NOOK specific help
We can usually help with any problems with one of our games once you have them on your device, but you may have other questions about updates, getting d...
Mon, 9 Apr, 2018 at 2:18 PM