General Support

Contacting Astraware for Support
If you are experiencing a problem with a game, and you've check through our Frequently Asked Questions section, please contact us and we will do our bes...
Thu, 7 May, 2015 at 2:10 PM
In-App Purchases
In a number of our games we have optional purchases available on some of the platforms to give you additional puzzles (in the case of Astraware Crosswords, ...
Fri, 18 Sep, 2015 at 12:12 PM
How do I get back purchases I made on a previous install?
Most of our games that include in-app purchases have a "Restore Purchases" button which asks the app store that you purchased the game from to re-...
Wed, 22 Apr, 2015 at 3:26 PM
Bugs and Suggestions
Bugs While we do our best to make sure that our games run as well as possible on a wide range of devices, and we test all of our game functions before...
Thu, 2 Apr, 2015 at 12:03 PM
Your Data & Privacy
Astraware games with daily content collect new games directly from our server, and when you complete these you can submit your name and time to compare agai...
Thu, 2 Apr, 2015 at 11:39 AM
Helping Astraware
We're a small team - just two of us (Howard and David), and so we really appreciate the various ways our fans, customers, and enthusiasts can support us...
Thu, 2 Apr, 2015 at 12:48 PM
How to find the Unique ID in current Astraware Games
Most of our more recent games for Android (including Nook) and iOS feature a Unique ID which is what allows our servers to communicate with that device...
Sun, 7 Jun, 2015 at 5:45 PM
Connection Problems ( Can't start the daily puzzle )
If you're playing one of our games with daily content you may sometimes see an error message which says something like: Astraware Crossword...
Mon, 8 Jun, 2015 at 9:45 AM